Privacy Policy

Your privacy is of paramount importance to us. This policy outlines what data we collect, how we process it, and your rights regarding your personal information.

Information We Collect

We collect personal information that you provide when registering on our portal or editing your profile, including your full name, email address, phone number, NIC/Passport number, physical address, and billing details. We also collect academic performance records, quiz results, and course completion progress.

How We Use Your Information

Your information is used to authenticate your login sessions, personalize your portal dashboard, process tuition fee transactions, grade your projects, and issue verified course certificates. We may also use your contact details to send critical updates, batch announcements, and feedback surveys.

Cookies and Tracking

Our platform uses essential session cookies to keep you logged in and store your UI preferences (such as light/dark mode). We also use analytics tools to monitor general traffic patterns and site performance. Disabling cookies in your browser settings may limit your ability to access protected areas of the LMS.

Embedded Content & Third-Party APIs

Courses on this site may feature embedded educational content, such as instructional videos hosted on YouTube or Vimeo. These external sites may collect data, track views, and use cookies in accordance with their own respective privacy policies.

Data Retention Policy

We retain your personal profile and academic records indefinitely to allow you to log in at any time, retrieve your completed certificates, or verify your academic history with employers. If you wish to delete your account and associated records, please contact our administration.

Data Security Measures

We employ industry-standard encryption, SSL protocols, and secure cloud storage configurations (Firebase/Firestore) to safeguard your personal credentials and academic data. Financial transaction details are handled through verified, PCI-compliant payment gateways and are never stored on our servers.

Changes to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our service operations or legal obligations. Significant updates will be communicated through your dashboard or via email announcements.

Contact Information

If you have any questions or data erasure requests related to this policy, please reach out:

Last updated: 2026 · Mechatronics Institute of Robotics Engineering — Reg No: PV00362322